BT Hikes prices for millions of users

Fri 07 Sep 2012 00:00

BT Have recently announced that they are going to introduce price rises of 6% at the start of 2013. Given that their prices are already expensive running a business from home using your home phone line can be costly. (These figures are for domestic phone lines, but as we know many small businesses use a domestic phone line to run their business).

There is more detailed information available at Money Saving Expert and the BT Website

Here are some of the most important facts and figures as I see them:-

BT Charge a fee for setting up a call - the increase is from 13.1p to 13.87p - That means that for every call you make you pay at least 13p even to hear an answer machine and put the phone down;
Land line costs during the day are rising from 7.95p to 8.41p per minute;
The charge to leave your contract early is also rising!

Adepteo Charges

Whilst Adepteo do not aim to be the cheapest supplier in the market place we do aim to provide value for money. Here are some key factores of our call charges.

We do not charge a call setup fee. The minimum charge for a call is 1.5 pence but that is for 1.5 pence worth of talk time which is for nearly a minute;
We charge 1.7 pence per minute for calls to land lines;
We do not have any contracts, so you can leave us whenever you want. We want our customers to stay with us because we offer a great service and not because you are tied into a long, expensive contract with us.

Important Small Print - You can get out of your contract!

Under BT terms and conditions, as a price rise is considered to be to your "detriment", you have 10 days from receiving notice of a price rise to terminate your contract without incurring an early termination fee.

BT's terms state: "If British Telecom Payment Services makes a change to your material disadvantage, you may terminate your BT Telephony Services, BT Total Broadband or BT Vision agreement.

"Contact us (BT) directly within 10 calendar days of receiving our price change notification you may cease your services without penalty."

BT says customers will be notified of the price changes in the BT Update magazine sent with bills in September, October and December. If you have an online account, you'll be emailed in September or October.